Privacy Policy

Introduction

At https://seasonal-plant-maintenance.trustedstandard.com (hereafter referred to as “Seasonal Plant Maintenance” or “we”), we are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the handling of data collected from users accessing our website, utilizing our applications, or interacting with our services. Our primary goal is to maintain transparency while adhering to various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
Utah Consumer Sales Practice Act (UCPA), Connecticut General Statutes Section 36a-450 et seq. (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA).

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://seasonal-plant-maintenance.trustedstandard.com
Any mobile applications or services associated with our brand
Interactive features on social media platforms linked to our website
All communications initiated by us, such as newsletters, emails, telephone calls, and text messages (SMS)

Please note that this policy does not extend to third-party websites, apps, products, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage users to review them before providing any personal information.

Data Collection and Processing

Types of Personal Data Collected

We collect various forms of personal data, including:

Account Information: Details required to set up and manage user accounts, such as usernames, passwords, and profile preferences.
Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
Financial Information: Records of financial transactions, banking information, or investment portfolios (if provided).
Purchase Information: Details about products or services purchased from us, including quantities, dates, and transaction amounts.
Mobile Device Identifiers: Unique identifiers from mobile devices used to access our services, such as IP addresses, device IDs, and location data.
Location Data: Geographic coordinates and information provided when users interact with our location-based services.
Feedback and Reviews: Comments, suggestions, and ratings submitted by users.
Social Media Information: User profiles, posts, and interactions shared on social media platforms when linked to our account.
Product Information: Details about products viewed, searched for, or purchased, including preferences and customization options.

Data Collection Methods

We gather personal data through multiple channels:

User Input: When you voluntarily provide information by creating an account, making a purchase, or filling out forms on our website.
Interactions: Through your activities on our platform, such as page visits, clicks, and downloads.
Automated Technologies: Cookies, web beacons, and similar technologies used to collect data about your device, browser, and usage patterns.
Third Parties: We may receive personal data from trusted partners who assist us in providing services, subject to their respective privacy policies.

Cookies and Similar Technologies

We employ cookies and other tracking technologies to enhance user experience and gather analytics. Cookies are categorized as:

Strictly Necessary: Essential for navigation and ensuring basic functionalities of our website.
Preference: Customizing your user experience based on settings and preferences.
Analytics: Providing insights into how our site is used, helping us improve performance and functionality.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences.

Data Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary depending on the type of data and its use:

Account Information: Retained until the associated account is active or as required for legal compliance.
Transaction Records: Stored for a period not exceeding seven years for financial record-keeping and tax purposes.
Communication Data: Retained for a reasonable period to facilitate customer support and service improvement.
Analytics and Performance Data: Typically kept for up to 12 months after collection.

Upon request or when data is no longer needed, we ensure secure deletion or anonymization of personal information.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have several rights regarding your personal data:

Access: The right to request access to the personal data we hold about you and to know how it is being used.
Rectification: Ability to correct inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Request for deletion of your personal data under certain circumstances.
Restriction: Limitation on the processing of your data in specific situations.
Data Portability: Right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: Ability to object to the processing of your data for specific purposes.
Non-Discrimination: Protection from decisions based solely on automated processing.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team at:

Email: [email protected]
Postal Address: [Provide Privacy Team Contact Address]

Policy Updates and Changes

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, with an updated revision date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For any questions, concerns, or requests related to privacy, data security, or unsubscription from our communications, please contact us at the above-mentioned email address or through written correspondence addressed to:
[Provide Privacy Team Contact Address]